At Hockey Shop, we understand that getting your gear quickly and reliably is as important as the equipment itself. Whether you’re preparing for an upcoming tournament or just eager to hit the ice with new equipment, our delivery options are designed to meet your needs while maintaining our commitment to exceptional value.

Processing Time: All orders are processed within 1-2 business days from our facility in Raleigh, North Carolina. We work efficiently to ensure your hockey equipment is carefully inspected and prepared for shipment as quickly as possible.

Shipping Options

Standard Shipping – $12.95

For players who need their gear with reliable speed, our Standard Shipping option delivers in 10-15 days after dispatch. We partner with premium carriers DHL and FedEx to ensure your hockey equipment arrives safely and on time.

This option is ideal for:

  • Urgent equipment replacements
  • Pre-season preparation
  • Time-sensitive tournament needs

Free Shipping

For orders over $50, enjoy completely free shipping with delivery in 15-25 days after dispatch. This service uses EMS (Express Mail Service) and represents our commitment to making premium hockey equipment accessible worldwide.

Perfect for:

  • Seasonal equipment upgrades
  • Non-urgent gear purchases
  • Budget-conscious players and families

Global Delivery Coverage

We proudly serve hockey enthusiasts across the globe, bringing premium equipment to players in North America, Europe, South America, Africa, and Oceania. Please note that we currently do not ship to Asia and select remote areas due to logistical constraints.

Reliable Tracking

All shipping methods include comprehensive tracking so you can monitor your gear’s journey from our warehouse to your doorstep.

Secure Packaging

Your hockey equipment is packaged with care, ensuring skates, sticks, and protective gear arrive in perfect condition.

Customs Handling

We handle all necessary documentation for international shipments, making the process seamless for you.

Delivery Timeframes by Region

While delivery times can vary based on destination and customs processing, here are our general estimates:

  • North America: 7-12 days (Standard), 12-20 days (Free)
  • Europe: 10-15 days (Standard), 15-25 days (Free)
  • South America: 12-18 days (Standard), 18-28 days (Free)
  • Oceania: 12-16 days (Standard), 18-26 days (Free)
Important Note: Delivery times begin from the dispatch date, not the order date. During peak seasons (such as before winter season and Black Friday), processing and delivery times may be slightly longer. We appreciate your understanding and will communicate any significant delays.

After Your Order Ships

Once your order is dispatched, you’ll receive a confirmation email with your tracking number and carrier information. Our customer service team monitors international shipments and is available to assist with any delivery questions at [email protected].

At Hockey Shop, we’re committed to ensuring your focus remains on your game, not on your gear’s delivery. Trust us to get your equipment to you efficiently, so you can spend more time on the ice where you belong.

Have questions about delivery? Check our FAQ section or contact our customer service team. We’re here to help!